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Terms & Conditions
Last updated: March 2026
1. Introduction
Welcome to Aura Vera. These Terms and Conditions govern your use of our website at aura-vera.com and the advisory services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
Aura Vera is a luxury travel advisory practice operated by Monika Norvilaite, affiliated with Fora Travel (IATA #33520476) and Virtuoso. We advise on ultra-luxury travel experiences by land, sea, and air. We do not operate as a traditional travel agency — we provide strategic travel counsel and facilitate bookings through our accredited host agency.
2. Definitions
Throughout these Terms, the following definitions apply:
"Aura Vera," "we," "us," and "our" refer to the luxury travel advisory practice operated by Monika Norvilaite under the Aura Vera brand.
"You" and "your" refer to any person accessing our website or engaging our advisory services.
"Services" refers to our travel advisory, consultation, itinerary planning, and booking facilitation services.
"Content" refers to all text, images, photography, copy, and other materials published on our website or provided through our services.
"Third-party Suppliers" refers to airlines, cruise lines, hotels, villa operators, private jet operators, DMC partners, and any other travel or hospitality provider whose services we advise on or facilitate.
3. Nature of Advisory Services
Aura Vera provides independent travel advisory services. We advise, recommend, and facilitate — we do not operate, own, or control any travel, hospitality, or transport service provided by third parties.
3.1 Scope of Services
Our services include personal travel consultation, itinerary advisory, supplier recommendations, and booking facilitation through Fora Travel. All bookings are subject to the terms and conditions of the relevant third-party supplier.
3.2 Virtuoso Benefits
Where applicable, clients may receive exclusive benefits through our Virtuoso affiliation — including complimentary upgrades, daily breakfast, property credits, and priority access. These benefits are provided at the discretion of individual partner properties and are subject to availability and each property's terms.
3.3 Advisory Fees
Aura Vera may charge a consultation or planning fee for certain services. Any applicable fees will be communicated clearly before engagement. In many cases, our advisory services are compensated through supplier commissions, at no additional cost to the client.
4. Intellectual Property
4.1 Ownership
All content on this website — including the Aura Vera name, brand identity, copy, photography, and design — is the property of Aura Vera or its licensed content suppliers and is protected under international copyright law.
4.2 Trademarks
Aura Vera and associated marks are trademarks of this practice. They may not be used in connection with any product or service without prior written permission, or in any manner likely to cause confusion or to disparage the brand.
4.3 Permitted Use
You may access and browse this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, or create derivative works from any content without our prior written consent.
5. User Conduct
By using this website, you agree not to:
Use the website or services for any unlawful purpose
Attempt to gain unauthorised access to any part of the website or its systems
Use automated tools, robots, or scrapers to retrieve or index content
Reproduce, copy, or redistribute any content without written permission
Misrepresent your identity or affiliation when engaging our services
Engage in any conduct that could damage, disable, or impair the website
6. Third-Party Suppliers
Aura Vera works with a curated portfolio of third-party travel suppliers. While we exercise professional judgement in our recommendations, we are not responsible for the acts, omissions, or performance of any third-party supplier.
All bookings made through or facilitated by Aura Vera are subject to the individual terms and conditions, cancellation policies, and liability limitations of each supplier. We strongly recommend that clients review supplier terms before confirming any booking.
We also strongly recommend that all clients obtain comprehensive travel insurance prior to travel, covering cancellation, medical emergencies, and travel disruption.
7. Privacy & Confidentiality
Aura Vera treats all client information with complete discretion. We do not sell, share, or distribute personal data to third parties except where required to facilitate a booking or comply with legal obligations.
Your use of this website is also governed by our Privacy Policy, available at aura-vera.com. By using our services, you consent to the collection and use of information as described therein.
All client conversations, itineraries, travel preferences, and personal details are treated as strictly confidential.
8. Disclaimer of Warranties
This website and its content are provided in good faith and to the best of our knowledge. However, they are provided 'as is' without representations or warranties of any kind, express or implied, including warranties of accuracy, completeness, or fitness for a particular purpose.
Travel information — including visa requirements, health advisories, entry restrictions, and destination conditions — is subject to change. Clients are responsible for verifying current requirements with the relevant authorities prior to travel.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Aura Vera shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
The use of or inability to use this website
Any booking, service, or experience provided by a third-party supplier
Cancellations, changes, or disruptions caused by suppliers or circumstances beyond our control
Any inaccuracy in information provided on this website
Our liability, where it cannot be excluded by law, is limited to the value of the advisory fee paid, if any.
10. Indemnification
You agree to indemnify, defend, and hold harmless Aura Vera and Monika Norvilaite from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from your use of this website, your breach of these Terms, or your violation of any third-party rights.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Spain.
As an EU-based practice, Aura Vera also operates in compliance with applicable European Union consumer protection and data protection regulations, including the General Data Protection Regulation (GDPR).
12. Changes to These Terms
Aura Vera reserves the right to update or modify these Terms at any time. Material changes will be indicated by an updated date at the top of this page. Continued use of the website following any changes constitutes acceptance of the revised Terms.
We recommend reviewing these Terms periodically.
13. Contact
If you have any questions regarding these Terms and Conditions, please contact us:
Aura Vera — Luxury Travel Advisory
Monika Norvilaite
Palma de Mallorca, Spain
i.monika.mn@gmail.com
